WaveComm Networks Pty Ltd (ABN 52 700 598 607) (“WaveComm Networks”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.
1. Information We Collect
We may collect personal information that you provide to us, including:
- Your name
- Company or organisation name
- Email address
- Phone number
- Information included in your enquiry or message
- Any other information you choose to provide when contacting us
We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.
2. How We Collect Information
We may collect information when you:
- Submit a contact or enquiry form
- Contact us by email or phone
- Communicate with us through LinkedIn or other channels
- Browse or interact with our website
We may also use website analytics and similar technologies to understand website usage and improve our website.
3. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries
- Discuss network requirements, projects or services
- Provide information about our products and services
- Communicate with you about your enquiry
- Improve our website and services
- Maintain website security
- Meet legal and regulatory obligations
We will only use personal information for purposes reasonably connected with our business activities or as otherwise permitted or required by law.
4. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to operate our business and respond to your enquiries.
This may include disclosure to:
- Service providers that assist with website hosting, email, analytics or IT services
- Professional advisers where necessary
- Technology or equipment partners where relevant to your enquiry and project
- Government agencies or other parties where required or authorised by law
We do not sell your personal information.
5. Third-Party Services
Our website may use third-party services such as website hosting, analytics, email, contact forms and social media platforms.
These providers may collect or process information in accordance with their own privacy policies. Some service providers may operate or store information outside Australia.
6. Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, understand visitor behaviour and improve website performance.
You can adjust your browser settings to control or block cookies. Some website functionality may be affected if cookies are disabled.
7. Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business records, or where required by law.
When information is no longer required, we will take reasonable steps to securely delete or de-identify it.
9. Access and Correction
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact us using the details below.
10. Privacy Complaints
If you believe we have mishandled your personal information, please contact us and provide details of your concern.
We will review your complaint and take reasonable steps to respond and address the issue.
If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
11. Overseas Disclosure
Some third-party service providers we use may store or process information outside Australia.
Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
The latest version will always be published on this page with the updated date shown above.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us.
WaveComm Networks Pty Ltd
Perth, Western Australia
Email: contact@wavecommnetworks.com.au
ABN: 52 700 598 607
© 2026 WaveComm Networks Pty Ltd. All rights reserved.